Contact Us

One inbox. One team. We reply within seven business days.

Email

[email protected]

Replies go out within 7 business days. Most go out sooner.

What to email about

A few things we are happy to help with:

  • A profile or count on the site that looks wrong
  • A creator who wants their public stats reviewed
  • Partnership, press, or business inquiries
  • Bug reports and feature requests

What we cannot help with

If your message is about an issue with a TikTok account itself, like a login problem, a takedown, a strike, or a creator payout, that has to go through TikTok directly. We have no access to internal TikTok systems and cannot intervene on their platform.